{"id":5890,"date":"2025-02-08T19:12:15","date_gmt":"2025-02-08T17:12:15","guid":{"rendered":"https:\/\/giardinatour.it\/?page_id=5890"},"modified":"2025-10-06T09:11:19","modified_gmt":"2025-10-06T08:11:19","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/giardinatour.it\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"

La Perla delle Eolie S.R.L.<\/strong> \u2013 Via C. Filippo Zuccarello, 125 \u2013 98066 Patti (ME)
\nTel\/WhatsApp: +39 331 2844763 \u2013 Email: in**<\/span>@**********<\/span>ur.it<\/span> \u2013 Web: www.giardinatour.it<\/p>\n

1. Informazioni generali<\/strong><\/p>\n

La Perla delle Eolie S.R.L. offre, esclusivamente su prenotazione, un servizio di navetta collettiva da e per l\u2019Aeroporto di Catania Fontanarossa (CTA).
\nIl servizio \u00e8 privato, non di linea, e viene effettuato con orari, fermate e tariffe pubblicati sul sito ufficiale. La prenotazione comporta l\u2019accettazione integrale dei presenti Termini e Condizioni.<\/p>\n

2. Modalit\u00e0 di prenotazione<\/strong><\/p>\n

Le prenotazioni possono essere effettuate tramite:
\n\u2013 Sito ufficiale: www.giardinatour.it
\n\u2013 Telefono\/WhatsApp: +39 331 2844763
\n\u2013 Agenzie convenzionate o uffici partner<\/p>\n

2.1 Pagamenti
\nSono accettati i seguenti metodi di pagamento:
\n\u2013 Online con carta di credito\/debito
\n\u2013 Bonifico bancario (su richiesta)
\n\u2013 In contanti o con carta a bordo, solo in casi eccezionali e previa autorizzazione<\/p>\n

2.2 Prezzi e supplementi
\nRates vary based on the departure location and can be viewed on the official website.
\nApplicable supplements:
\n\u2013 Extra baggage: \u20ac2.50
\n\u2013 Small pet (in carrier): \u20ac10.00<\/p>\n

2.3 Changes and cancellations
\n\u2013 It is possible to modify the booking up to 24 hours before departure.
\n\u2013 In case of cancellation, no cash refund is provided: a
\nvoucher of equal value will be issued, valid for 6 months.<\/p>\n

2.4 Invoicing
\nThe invoice can be requested at the time of booking through the website, call center, or
\npartner agencies. It will be issued electronically and sent via PEC or email.<\/p>\n

 <\/p>\n

3. Travel conditions<\/strong><\/p>\n

3.1 Service access
\nPassengers must present themselves at the meeting point at least 15 minutes before
\ndeparture, with booking confirmation (digital or paper).<\/p>\n

3.2 Baggage
\nEach passenger can carry free of charge:
\n\u2013 1 carry-on bag (max 10 kg)
\n\u2013 1 checked bag (max 20 kg)
\nAdditional or oversized baggage must be declared at the time of booking and
\nare subject to a surcharge.<\/p>\n

3.3 Minors
\n\u2013 Minors under 14 years: only if accompanied by an adult.
\n\u2013 From 14 years and up: they can travel alone, in compliance with current regulations.
\n\u2013 Children under 150 cm: must travel with an appropriate child seat, provided
\nfree of charge by the Company upon request.<\/p>\n

3.4 Animals
\nSmall animals are allowed, in a suitable and closed carrier, with payment of the
\nrequired supplement. Guide dogs are always allowed without additional costs.<\/p>\n

3.5 Special equipment
\nThe transport of bicycles, surfboards, musical instruments or bulky luggage must be
\nreported by email to in**<\/span>@**********<\/span>ur.it<\/span> at least 48 hours before departure and is
\nsubject to space availability.<\/p>\n

3.6 People with disabilities
\nStandard vehicles do not have wheelchair ramps. It is possible to request equipped vehicles
\nwith at least 48 hours' notice by writing to in**<\/span>@**********<\/span>ur.it<\/span>.<\/p>\n

 <\/p>\n

4. Responsibility<\/strong><\/p>\n

4.1 Customer responsibility
\n\u2013 Provide correct data at the time of booking.
\n\u2013 Arrive on time at the meeting point.
\n\u2013 Maintain respectful behavior on board.
\n\u2013 Comply with regulations and staff instructions.<\/p>\n

4.2 Company responsibility
\nLa Perla delle Eolie guarantees the service except in cases of force majeure (traffic, adverse
\nweather conditions, strikes, accidents, flight delays or other causes beyond the Company's control).
\nIn case of flight delay, the passenger may be placed on the next shuttle,
\nsubject to availability.
\n5. Minimum number of passengers<\/p>\n

 <\/p>\n

5. Numero minimo di passeggeri<\/strong><\/p>\n

From October 1st to March 31st, collective services are subject to a minimum number of
\npassengers.
\nIf this number is not reached, the Company will inform customers within 24 hours of
\ndeparture. In this case, the passenger may:
\n\u2013 confirm the ride by paying a supplement equivalent to 3 shares;
\n\u2013 move to another confirmed shuttle;
\n\u2013 receive a full refund of the ticket.<\/p>\n

 <\/p>\n

6. Service changes and cancellations<\/strong><\/p>\n

The Company reserves the right to change schedules, stops, or travel conditions for
\norganizational or safety reasons.
\nIn case of service cancellation by the Company, the passenger will be offered a
\nrefund, a voucher, or an equivalent alternative.<\/p>\n

 <\/p>\n

7. Contacts<\/strong><\/p>\n

La Perla delle Eolie S.R.L.
\nVia C. Filippo Zuccarello, 125 \u2013 98066 Patti (ME)
\nTel\/WhatsApp: +39 331 2844763
\nEmail: in**<\/span>@**********<\/span>ur.it<\/span>
\nWeb: www.giardinatour.it<\/p>","protected":false},"excerpt":{"rendered":"

La Perla delle Eolie S.R.L. \u2013 Via C. Filippo Zuccarello, 125 \u2013 98066 Patti (ME) Tel\/WhatsApp: +39 331 2844763 \u2013 Email: in**@**********ur.it \u2013 Web: www.giardinatour.it 1. Informazioni generali La Perla delle Eolie S.R.L. offre, esclusivamente su prenotazione, un servizio di navetta collettiva da e per l\u2019Aeroporto di Catania Fontanarossa (CTA). Il servizio \u00e8 privato, non […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-5890","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nTermini e Condizioni - Giardina Tour<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/giardinatour.it\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Termini e Condizioni - Giardina Tour\" \/>\n<meta property=\"og:description\" content=\"La Perla delle Eolie S.R.L. \u2013 Via C. Filippo Zuccarello, 125 \u2013 98066 Patti (ME) Tel\/WhatsApp: +39 331 2844763 \u2013 Email: in**@**********ur.it \u2013 Web: www.giardinatour.it 1. Informazioni generali La Perla delle Eolie S.R.L. offre, esclusivamente su prenotazione, un servizio di navetta collettiva da e per l\u2019Aeroporto di Catania Fontanarossa (CTA). 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